SS IT

IT Services

Our IT Services

IT Services

 Automation of Claims Submission for a Multi-Specialty Clinic

Scope: Developed an automated claims processing module using Python and RPA (UiPath).

Outcome:

Reduced manual claims filing time by 60%.

Decreased claim denial rate by 18% through validation checks before submission.

Integrated with payer APIs for real-time eligibility verification.

 

Custom EHR Integration with Practice Management System

Scope:

Designed a middleware service using .NET Core to synchronize appointment, billing, and clinical notes between ModMed and a third-party scheduling tool.

Used HL7 FHIR standards for secure data transfer.

Outcome:

Improved inter-system communication and reduced front-desk workload.

Ensured HIPAA compliance with end-to-end encryption and audit logging.

 

EHR Integration & HL7/FHIR Interoperability

Scope:

Built middleware using .NET Core for syncing appointment, billing, and charting data between EHR and third-party platforms.

Supported HL7 v2 and FHIR REST APIs for standards-based data exchange.

Value:

Enabled seamless interoperability with payer and lab systems.

Reduced time-to-integration by 40% compared to internal teams.

Revenue Cycle Management (RCM) Automation

Solution:

Automated claims submission using Python + RPA (UiPath) and real-time eligibility checks via payer APIs.

Built denial management dashboards with Power BI for fast triaging and appeals.

Result:

Cut manual claim filing effort by 60%.

Recovered over $200K in previously denied claims within 90 days.

Workflow Automation for IT Services

Workflow automation is essential in modern IT services, streamlining repetitive tasks and improving accuracy by routing data and actions based on predefined rules. It eliminates manual steps in operations like ticket handling, user provisioning, and system monitoring—reducing errors and response times.

In IT service management, automation enables faster incident resolution, consistent onboarding processes, and seamless software deployments. It boosts productivity, provides better visibility through real-time tracking, and supports compliance with automated logs and reporting.

SS IT Consultancy delivers custom workflow automation solutions using tools like Power Automate, ServiceNow, and Azure Logic Apps. Our services help organizations simplify complex processes, scale efficiently, and improve service quality without increasing operational overhead.

Deliverables Setup and Configuration

Our IT services include comprehensive setup and configuration deliverables designed to ensure a smooth and efficient deployment of systems and tools. These deliverables are tailored to meet client-specific requirements and align with industry best practices.

Technology Support Services

SS IT Consultancy provides comprehensive Technology Support Services to help businesses maintain, optimize, and secure their IT environments. Our services are designed to ensure system reliability, reduce downtime, and enhance overall user productivity.

Model Format Transformation

Model Format Transformation involves converting digital models from one file format or software platform to another to ensure compatibility, usability, and integration across various systems. This is essential in multi-disciplinary environments where different teams or tools use different file standards.

Training

SS IT Consultancy offers specialized training programs designed to empower teams with the knowledge and skills needed to effectively use, customize, and maintain modern IT and engineering tools. Our training solutions are tailored to match your technology stack, workflows, and organizational goals.

  • On-site or virtual sessions

  • One-on-one or group formats

  • Instructor-led or self-paced modules

  • Documentation and hands-on labs included

Technical Audit

SS IT Consultancy offers comprehensive Technical Audit Services to assess the health, performance, and compliance of your IT systems and engineering software environments. Our audits provide deep insights into infrastructure, software configurations, workflows, and security posture, helping organizations identify risks, inefficiencies, and areas for improvement.

Content Development

SS IT Consultancy offers specialized Content Development Services focused on creating clear, accurate, and engaging technical content that supports training, product adoption, compliance, and customer education. Our team understands both the technology and the audience—ensuring your content is informative, user-friendly, and aligned with business goals.

Key Content Types:

  • User Manuals & Technical Documentation
    Step-by-step guides, installation manuals, and API documentation to support end users and developers.

  • Training Materials
    Slide decks, e-learning modules, video tutorials, and lab exercises for instructor-led or self-paced learning.

  • Knowledge Base & Support Articles
    FAQs, troubleshooting guides, and how-to content for internal teams or customer support portals.

  • Process & Workflow Documentation
    Detailed visual and written content outlining business and technical processes for onboarding and standardization.

  • Marketing & Product Collateral
    Datasheets, brochures, whitepapers, and case studies that effectively communicate the value of your services and solutions.

  • Custom Templates & Reporting Tools
    Development of reusable content templates and automated documentation/reporting tools.

Delivery & Format Options:

  • PDF, Word, HTML, Markdown, SCORM, and web-based formats

  • Branded and styled to match your corporate identity

  • Delivered as standalone content or integrated into your platforms (e.g., SharePoint, LMS, Helpdesk)